Frequently Asked Questions

Everything you need to know about shopping with Titan Nepal

What are the available payment methods?

We accept various payment options including Cash on Delivery (COD), eSewa, Khalti, and direct bank transfers to ensure a seamless shopping experience.

How long does delivery take within Nepal?

Orders within Kathmandu Valley are typically delivered within 24-48 hours. For locations outside the valley, delivery usually takes 3-5 business days.

What is your return and exchange policy?

We offer a 7-day easy return policy. If the size doesn't fit or you receive a defective item, you can request an exchange or refund provided the tags are intact and the item is unworn.

Are the products on Titan Nepal authentic?

Yes, we take pride in offering 100% authentic fashion wear and accessories sourced directly from authorized distributors and premium manufacturers.

How can I track my order?

Once your order is dispatched, you will receive an SMS or email with a tracking number and a link to monitor your package's progress in real-time.

Do you offer international shipping?

Currently, Titan Nepal focuses on serving customers within Nepal. However, we are working on expanding our logistics to support international shipping in the near future.